Basic Website Design
Up to 2 pages
Review our Service Agreement before proceeding
with checkout on our portal.
Basic Website Design ~ Up to 2 pages
Effective Date: 08/20/2024
Last Updated: 04/09/2025
1. Services Provided
These services will be provided for the Client’s website as specified in the chosen Design plan:
- Custom website design
- Mobile-responsive design for desktop, laptop, and mobile
- Basic features: gallery, contact form, booking forms, social media integration, etc) – Just Ask
- Multi-browser compatibility
- Basic SEO setup
- Design tailored to your brand
- Integration of client-provided content and images
- Multiple revisions provided during each review phase, based on timely client feedback
- Coming Soon Page to Reduce Downtime (A temporary landing page with essential branding and a contact method while the full website is in development.)
- 6 licensed Stock photos included
- 14-day free trial to our Premium Website Maintenance Plan
2. Additional Services (Add-ons)
Additional services may be requested and will be charged as follows:
- Additional pages: $75 per page
- Logo design: $50
- Content writing: $100 per page
- Priority rush service: An additional 20% of the total package price
- Additional revisions: $75 per round
3. Payment Terms
- The total cost of the Basic Design Package is $250.
- Add-on services will be billed at the rates mentioned above.
- Payment is required in full before the commencement of any work.
- All payments must be made through the NVS Client Portal.
Payment confirms your agreement to the project scope and timelines discussed. Work will begin based on the current project queue, and timelines will reflect active communication and content submission.
4. Commitment to Client Satisfaction
NventSolution, LLC is committed to delivering a website that meets your expectations. If you are not satisfied with the initial designs, we will work with you to make revisions as outlined in the Revisions and Feedback section.
Refund Policy: If you are not satisfied with the final product after all revisions, we may offer a partial refund at our discretion. Refunds will be processed through the NVS Client Portal. This policy is in place to maintain trust and confidence that we will deliver the agreed-upon services.
We are committed to addressing all clearly communicated concerns. To ensure your satisfaction, we rely on timely and specific feedback throughout the project. If unclear or vague direction is given, we will proceed based on professional judgment in alignment with the approved scope.
5. When We Start & Finish
The project will begin within 1 business day after full payment is received.
The expected completion time for the Basic Design Package is 3 weeks, assuming timely content delivery and active communication. This timeline may shift slightly depending on client response times or other active projects.
You agree to provide all necessary content, images, and materials within 3 business days of our request.
Delays in Content Delivery:
If you fail to provide necessary content within the specified time, we may extend the project timeline.
If the delay exceeds 5 business days, we reserve the right to:
Issue a written notice requiring content within 3 additional business days.
Place the project on hold until content is received, with a restart fee of $45.
Terminate the service agreement, with payment for work completed up to that point due immediately.
6. Revisions and Feedback
Review & Feedback Window
Once a page or design phase is submitted for review, clients have 3 business days to provide feedback and request changes.
If no feedback is received within this timeframe, the design will proceed as-is.
We strongly recommend providing specific, clear feedback during the review window.
Instructions like “move this” or “adjust that” may be interpreted differently without context. The more detailed the feedback, the better the result—and the fewer revision rounds needed.
Multiple Revisions
You may request multiple adjustments during each 3-day review window.
Once a page or phase is approved, further revisions will require an additional fee unless covered by a separate agreement.
Final Approval & Closure
Once the full website is approved and launched, any future changes will fall under maintenance services or a new scope of work.
6.1 Page Commitment Policy
The Basic Design Package includes up to 1–2 pages. This page count refers to the overall design and strategy workload agreed upon at the start of the project.
During the design process, if the content and layout of the first page fully satisfy the intended purpose for both pages, we may adjust the direction to reflect that efficiency.
A second page may still be created where needed, but if you choose not to use it, no partial refund or credit will be offered.
This is because the creative planning, strategy, and revision time are based on the agreed page count, not just the number of final URLs. The value delivered is based on the complete service—not just the final output.
6.2 Delays During Final Review or Delivery Phases
If content is still needed during the final design or revision phase and is not provided within 3 business days of our request:
The project will automatically roll into the next design phase (if possible), or
Pause if there is no additional work that can continue without your input.
This may extend your timeline and delay delivery of the finished website.
Example: If you don’t send your final content (like photos or text for an “About” section), we’ll either proceed with what we have, or pause the project until you’re ready.
If the delay continues beyond 5 business days, we will follow the same process outlined in Section 5, including a $45 restart fee and possible termination.
This ensures your project stays on track. We’re flexible with communication—but not with silence.
7. What We Need From You
You agree to:
Provide all necessary content, images, and materials in a timely manner.
Review the final design and provide feedback or approval before the website is delivered.
8. Ownership and Intellectual Property
- Upon full payment, you will own the final website design and any content provided by NventSolution, LLC, excluding any third-party materials that may be licensed to you.
- We retain the right to showcase the final product in our portfolio or marketing materials.
9. Maintenance and Support
- A 14-day free trial of the Premium Website Maintenance Plan is included with the Basic Design Package.
- After the trial period, you may subscribe to a maintenance plan at the rates outlined on our website or provided in a separate agreement.
10. Termination
- Either party may terminate this agreement at any time by providing written notice.
- If terminated before project completion, payments will be handled according to the refund policy outlined in the “Refund Policy Based on Project Phases” section.
- All completed work up to the point of termination will be provided. If the project is terminated before completion, any work done will be calculated against the project’s progress to determine final deliverables.
Cancellation: All cancellations must be made through a support request in the NVS Client Portal. This is the only method accepted for cancellation requests.
11. Limitation of Liability
- NventSolution, LLC will not be liable for any indirect, special, or consequential damages arising from the services provided, including but not limited to lost profits or revenue.
- Our total liability for any claim under this agreement will not exceed the amount paid for the services.
12. Confidentiality
- Both parties agree to maintain the confidentiality of any confidential information shared during the project.
13. Governing Law
This agreement is governed by the laws of the State of Arizona.
14. Entire Agreement
This service agreement constitutes the entire understanding between you and NventSolution, LLC regarding the services provided and supersedes all prior agreements, whether written or oral.
15. Refund Policy Based on Project Phases
Website projects are custom and begin immediately after onboarding. As such, refunds are limited and subject to the following conditions:
Refund Eligibility: Refunds are only available within 48 hours of payment and only if no work has been started (including internal planning, setup, or development). A 25% processing fee will be deducted to cover administrative and planning time.
After 48 Hours: No refunds will be issued under any circumstances, including for partially completed projects or canceled requests.
Refund & Cancellation Process
All requests for cancellations, credits, or refunds must be submitted as a support ticket through the NVS Client Portal.
The NVS Client Portal is the only accepted method for submitting cancellation or refund requests.
16. Attribution Notice
By using our website design services, you agree to allow NventSolution, LLC to include a discreet attribution line at the bottom of your website. This will read:
“Proudly Designed, or Proudly Recreated by NventSolution”
This line will be placed near the copyright notice and may vary depending on the nature of the service provided. It serves as a professional credit and supports SEO and credibility for both parties. If removal is requested in writing, we will review such requests on a case-by-case basis.
📘 Additional Policies & Expectations
This agreement works in tandem with our Policies & Client Expectations page. That page outlines general behavior guidelines, trial limitations, communication boundaries, and scope reminders that apply to all clients — regardless of plan level.
By signing or activating this agreement, you confirm that you have reviewed and accepted those policies. That page may be updated occasionally to reflect changes in process, service structure, or client experience.
Confirmation
By selecting the checkbox at checkout, the Client confirms they have read, understood, and agree to the terms of this service agreement.
