At NventSolution (NVS), we’re more than just a service provider; we strive to be your trusted partner and solution for a well-built, secure website that truly reflects your brand’s image.
Privacy Policy for
NventSolution & NVSPortal.com
Effective Date: 11/20/2023
Last Updated: 01/21/2025
NventSolution (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy applies to our main website at https://nventsolution.com and our client portal at https://nvsportal.com. By using either of these websites, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Data: Name, email address, phone number, billing address, payment details, and account preferences.
Account Information: Username, password, and transaction records (specific to the client portal).
Technical Data: IP address, browser type, device details, and usage statistics collected via cookies and analytics tools.
Communications: Messages or inquiries sent via the contact forms or the client portal.
2. Legal Basis For Processing (GDPR)
We process your data based on:
Consent: When you agree to provide information or accept cookies.
Contractual Obligation: To manage your account and deliver services.
Legal Compliance: To meet regulatory requirements.
3. How We Use Your Information
To manage user accounts and process transactions through the client portal.
To respond to inquiries submitted via the main website.
To communicate important updates, including billing and service changes.
To enforce policies, including the 7-day service change request policy.
To analyze usage and improve our websites and services.
4. How We Share Your Information
We do not sell your personal information. We may share data with:
Payment Processors: To securely process transactions.
Service Providers: For hosting, analytics, and customer support.
Legal Authorities: If required by law or to protect our rights.
5. Data Retention
Account Data: Retained as long as your account is active.
Payment Information: Retained for 7 years for tax and compliance purposes.
Deleted Accounts: Data is anonymized or securely deleted within 30 days.
6. Security Measures
We implement robust measures to protect your data, including:
Encryption for sensitive information.
Secure hosting environments.
Regular security audits.
7. Your Rights
Depending on your location, you may:
Access or request a copy of your data.
Request corrections or deletions of your data.
Opt-out of marketing communications.
To exercise your rights, contact us at support@nventsolution.com.
8. Cookies and Tracking Technologies
We use cookies to:
Enable essential functionality.
Analyze traffic and improve user experience.
You can manage cookies through your browser settings. For more details, see our [Cookie Policy].
9. Children's Policy
Our websites are not intended for users under 13. If we learn that we have collected personal data from a child, we will delete it immediately. Contact us at support@nventsolution.com to report such cases.
10. Data Breach Notification
In the event of a data breach, we will notify affected users and regulatory authorities within the required timeframe.
11. Third-Party Links
Our websites may contain links to third-party websites. We are not responsible for their privacy practices or content.
12. Updates To This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting, except for changes impacting your rights, pricing, or services, which will include at least 30 days’ notice via email or a prominent notice on the websites.
13. Contact Information
For questions or concerns about this Privacy Policy, contact us at:
Email: support@nventsolution.com
Phone: (480) 253-9836
- Client Portal: https://nvsportal.com
By using our websites, you consent to the terms outlined in this Privacy Policy.
