Direct WooCommerce Support for Momentum and Vanguard Clients
The WooCommerce Store Support Add-On gives NVS Momentum and NVS Vanguard clients direct support for WooCommerce-related areas that fall outside standard website management.
Monthly: $199.00
(Billed on a prepaid basis through the NVS Client Portal.)
The WooCommerce Store Support Add-On provides monthly support for product setup, booking-related updates, checkout fields, store configuration, and other WooCommerce-related tasks not included in standard website management.
When active, the WooCommerce Add-On may include reasonable monthly support for the following:
Clients are responsible for purchasing their own WooCommerce extensions, plugin licenses, and third-party tools. If needed, NventSolution may assist with setup, account access, or purchase guidance with client approval. Any third-party extension or software recommendation remains subject to compatibility, vendor limitations, and the client’s separate purchase and licensing responsibility.
Anything outside of this included scope will need to be assessed and approved by NventSolution before work is performed. More advanced requests may require a separate quote, additional billing, or a different service structure depending on complexity.
This add-on is capacity-based, not unlimited.
Work is completed based on reasonable monthly usage, site needs, request complexity, content readiness, and overall active service priorities. Activation of this add-on does not guarantee immediate completion of all WooCommerce-related requests within the same billing cycle.
The client remains responsible for:
The WooCommerce Add-On is only available to clients with an active NVS Momentum or NVS Vanguard service plan unless otherwise approved by NventSolution.
If the underlying Momentum or Vanguard service is cancelled, suspended, or becomes inactive, this add-on may also be suspended or cancelled.
This add-on is billed monthly as a recurring service and is intended to renew alongside the client’s active website management service when applicable. Cancellation requests must be submitted prior to the next renewal date in accordance with NventSolution’s active billing and service policies. Partial months are not prorated unless otherwise stated in writing.
NventSolution is not responsible for lost sales, checkout interruptions, plugin failures, third-party extension issues, or store errors caused by outside platforms, client-made changes, unsupported software, or circumstances beyond reasonable control.
By purchasing or using the WooCommerce Add-On, the client acknowledges and agrees to the scope, limitations, and structure outlined above.
